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Adopting open source software with a focus on deployment and customization offers companies significant advantages such as cost savings, flexibility,
Recent developments on Applied Machine Learning Solutions
Recent developments in applied machine learning (ML) solutions in 2025 showcase breakthrough innovations transforming multiple industries through increased efficiency, accuracy,
Cost-effective AI automation: State of Africa
Custom, low-cost AI and automation solutions in Africa are rapidly evolving, driven by innovative approaches tailored to the continent’s
Automating Customer Communication with WhatsApp
Our client, a fast-growing logistics service provider, was managing hundreds of customer interactions daily on WhatsApp. But the process was entirely manual. The company needed a way to scale customer engagement without endlessly adding headcount.
WhatsApp Shared Inbox Implementation
Our client, a mid-sized logistics services company with a growing customer base, relied heavily on WhatsApp to engage both internally and with customers. As customer volumes grew, service quality deteriorated. There was need to centralize and streamline customer communication.